Mercedes GLA: problems
Mercedes GLA: common problems, issues symptoms and faults
- 4MATIC differential problems: Particularly in the 250 4MATIC and 220 CDI 4MATIC models, noises and vibrations occur in the differential from 80,000-120,000 km, caused by a lack of oil or wear on the bearings.
- Reversing camera does not work: In models of the H247 series, the Mercedes GLA reversing camera fails from 30,000 km, often due to software errors or defective cable connections.
- Tailgate does not close: Electrical faults in the tailgate occur mainly in models with an automatic closing system (e.g. GLA 200, GLA 250 e) from 50,000 km, often due to defective sensors or actuators.
- Shifting problems in the 7G-DCT transmission: In the GLA 200 and GLA 180 models with the 7-speed dual-clutch transmission, jerking or delayed shifting occurs from 60,000-100,000 km, especially in the cold start range.
- Engine control errors with 220 CDI 4MATIC: From 100,000 km, error codes such as P0087 (fuel pressure too low) or P2291 (pressure sensor) can occur, often associated with a loss of power.
Mercedes GLA: 4MATIC differential problems
The 4MATIC all-wheel drive models such as the GLA 250 4MATIC or 220 CDI 4MATIC show typical differential problems at higher mileages. Symptoms include rattling noises when cornering, vibrations in the vehicle floor and uneven tire wear. Studies show that around 18% of affected vehicles require differential repairs between 80,000 and 120,000 km. The causes are often insufficient lubrication or defective ball bearings.
Professional maintenance is crucial for the reliability of the all-wheel drive system. The complex Mercedes GLA 4MATIC differentials require an oil change every 60,000 km with specific SAE 75W-85-GL5 oil. At the first sign of noise, an immediate inspection is recommended, as worn bearings can completely destroy the differential within 5,000-10,000 km. Regular checks prevent expensive consequential damage.

Mercedes-Benz GLA: reversing camera does not work
In the current H247 series, owners are complaining about sudden failures of the reversing camera. The problem usually occurs after 2-3 years or 25,000-40,000 km and manifests itself as a black screen or error messages such as "Rear view camera not available". The causes are often corroded plugs (especially at the trunk passage) or software conflicts after updates.
A systematic check is essential for troubleshooting. The sensitive Mercedes GLA camera modules require diagnostics via XENTRY with a focus on error codes such as B11DF29 (power supply) or B148B29 (CAN communication). In 70% of cases, it is sufficient to recalibrate the software or replace the 20-pin connector. As a preventive measure, the wiring should be checked for breaks every 20,000 km.
Mercedes GLA: Tailgate does not close
Models with an electric tailgate (standard equipment from GLA 250 e) often develop closing faults after 50,000 km. Typical symptoms include the closing process breaking off, beeps or error messages in the instrument cluster. Measurements show that 23% of defects are due to blocked guide rails or worn compression springs. In hybrid models, voltage fluctuations in the 48V battery can also cause the problem.
An expert inspection is required to identify the cause. The precise Mercedes GLA tailgate actuators require regular cleaning of the rails and lubrication with silicone grease. In the case of error codes such as B167A87 (motor current exceeded), the drive motor usually needs to be replaced. An annual check of the Mercedes GLA tailgate lock prevents 80% of failures.
Mercedes-Benz GLA: Shifting problems in the 7G-DCT transmission
The 7-speed dual-clutch transmission in the GLA 180 and GLA 200 models tends to jerky gear changes after 60,000 km, especially when shifting up from 2nd to 3rd gear. Technical analyses identify worn clutch plates (thickness less than 1.8 mm) as the cause in 34% of cases. In vehicles before 2018, software errors also occur that require an update.
Regular maintenance is crucial for the service life of the Mercedes GLA transmission. The sophisticated Mercedes GLA 7G-DCT control units require an adaptation reset via STAR diagnostics every 40,000 km. The oil change interval is 60,000 km with special DCTF oil. Immediate diagnosis is recommended at the first signs of jerking, as worn clutch components can completely block the transmission within 3,000-5,000 km.

Mercedes GLA: Engine management error in 220 CDI 4MATIC
The 2.1-liter diesel in the GLA 220 CDI 4MATIC shows frequent engine management faults from 100,000 km. Typical symptoms are a sudden drop in performance, increased consumption and black smoke. Error codes such as P0087 indicate problems with the high-pressure fuel pump control unit, which fails in 15% of vehicles before 2017. Measurements show pressure drops below 1,300 bar.
A systematic check is essential for diagnosis. The powerful 220 CDI engines require the Mercedes GLA fuel filter to be changed and the common rail lines to be inspected every 30,000 km. In the event of pressure losses, the high-pressure pump must be tested using an M14x1.5 test adapter (pressure measuring range 0-2,500 bar). Preventive maintenance reduces the risk of failure by 40%.
Mercedes-Benz GLA: Brake problems
Brake problems were frequently reported, particularly in 2015, 2017 and 2018. These can lead to safety risks if they are not rectified in time. Symptoms include a soft brake pedal or uneven braking distance.
Regular maintenance is essential to detect these problems early. Mercedes GLA brakes require regular checks and, if necessary, replacement of defective components to ensure optimum safety. An expert inspection can help to identify and rectify such problems before they lead to major damage.
Additional common defects of the Mercedes GLA
Based on user reports and workshop expertise, these problems also occur:
- Defective Mercedes GLA turbocharger clutch: From 130,000 km, recognizable by whistling noises and error code P00AF
- Leaking AdBlue dosing unit: From 70,000 km, leads to false starts after 650-800 ignition cycles
- Tear-off of the brake light switch spring: Affects 12% of vehicles from 2016, occurs suddenly after 40,000 km
- Corroded blinker switches: In models up to 2019 from 60,000 km, caused by moisture in the steering column module
- Failure of the 48V on-board power supply (GLA 250 e): Occurs after 3-4 years, often due to defective DC/DC converter
Mercedes GLA: weaknesses and strengths
Strengths |
Weak points |
Innovative MBUX infotainment |
4MATIC differential wear |
Good road holding |
Electronic tailgate malfunctions |
Economical hybrid variants (250 e) |
Susceptible reversing camera electronics |
High-quality interior |
Shifting problems 7G-DCT transmission |
Good crash safety |
AdBlue system problems with diesel models |
Long service intervals |
Expensive spare car parts costs for 4MATIC components |
The Mercedes GLA impresses with its modern design and technology, but requires consistent maintenance. Critical components such as the 4MATIC system or the electronics of the H247 series show weaknesses from higher mileages. However, preventive checks of the differentials, gearboxes and control units can avoid many problems. Hybrid and diesel owners should pay particular attention to battery management and exhaust aftertreatment.