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Car suspension: parts, failure symptoms, and repair costs

Table of Contents

  1. What are the main suspension components?
    1. Springs
    2. Shock absorbers (shocks)
    3. Control arms
    4. Ball joints
  2. Signs your car suspension needs to be repaired
    1. Squatting, diving or rolling
    2. Drifting or pulling to one side when driving
    3. A bumpy ride
    4. Oily shocks
    5. Steering problems
    6. Uneven tyre wear
  3. How much does it cost to repair or replace the car suspension system?
    1. Typical suspension repair costs in the UK
  4. Frequently Asked Questions
  5. Conclusion
    1. Top 5 reasons why the suspension knocks
    2. How to fix a knocking and creaking suspension

The suspension system plays a crucial role in vehicle stability, absorbing shocks from bumps, potholes, and uneven surfaces while ensuring the tyres maintain consistent contact with the road. This not only smooths out the ride for passengers but also enhances steering control and braking efficiency. It does this through a network of shock-absorbing components (such as springs, dampers, struts, and control arms) connected to the vehicle’s chassis.

Car suspension

There are two main types of suspension systems: dependent and independent. In dependent systems, the left and right wheels are connected to a single solid axle, ensuring that they remain parallel to each other. The issue with this is that when one wheel hits a bump, the whole axle feels the impact and the other wheel is affected. This makes the car more susceptible to body roll. Independent systems, on the other hand, allow the wheels to move independently of each other, meaning that jarring can be contained to one side of the axle.

What are the main suspension components?

-72%
TRW TWIN JGM5967T Shock absorber Front Axle, Gas Pressure, Ø: 45, Twin-Tube, Suspension Strut
Reviews - 30
Parts Details
  • Fitting Position: Front Axle
  • Shock Absorber System: Twin-Tube
  • Shock Absorber Type: Gas Pressure
  • Product line: TWIN
  • Shock Absorber Design: Suspension Strut
  • Shock Absorber Mounting Type: Top pin
  • Diameter: 45
  • Piston Rod Diameter [mm]: 20
  • Quantity per axle: 1
  • Length [mm]: 544, 365
  • Observe technical data
  • TRW: Shock absorber
  • Item number: JGM5967T
  • Condition: New
Details
TRW Shock absorber Front Axle, Gas Pressure, Ø: 45, Twin-Tube, Suspension Strut
Article number: JGM5967T
compared to RRP £113.18

£30.99
Price per item
£61.98 / Price per 2 items
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-61%
BNE-2942 BILSTEIN B4 OE Replacement 19-029429 Shock absorber Rear Axle, Gas Pressure, Twin-Tube, Absorber does not carry a spring
Reviews - 36
Parts Details
  • Fitting Position: Rear Axle
  • Shock Absorber System: Twin-Tube
  • Shock Absorber Type: Gas Pressure
  • Product line: B4 OE Replacement
  • Shock Absorber Design: Absorber does not carry a spring
  • Shock Absorber Mounting Type: Bottom eye, Top pin
  • BILSTEIN: Shock absorber
  • Item number: 19-029429
  • Condition: New
Details
BILSTEIN Shock absorber Rear Axle, Gas Pressure, Twin-Tube, Absorber does not carry a spring
Article number: 19-029429
compared to RRP £102.47

£38.99
Price per item
£77.98 / Price per 2 items
price incl. 20% VAT, excl. delivery costs

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TRW TWIN JGM1177T Shock absorber Front Axle, Gas Pressure, Ø: 45, Twin-Tube, Suspension Strut
Reviews - 7
Parts Details
  • Fitting Position: Front Axle
  • Shock Absorber System: Twin-Tube
  • Shock Absorber Type: Gas Pressure
  • Product line: TWIN
  • Shock Absorber Design: Suspension Strut
  • Shock Absorber Mounting Type: Top pin
  • Diameter: 45
  • Piston Rod Diameter [mm]: 20
  • Quantity per axle: 1
  • Length [mm]: 475, 330
  • Observe technical data
  • TRW: Shock absorber
  • Item number: JGM1177T
  • Condition: New
Details
TRW Shock absorber Front Axle, Gas Pressure, Ø: 45, Twin-Tube, Suspension Strut
Article number: JGM1177T
£32.49
Price per item
£64.98 / Price per 2 items
price incl. 20% VAT, excl. delivery costs

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GH GH-354710C04 Suspension Strut Front Axle, Right, Left, Front Axle Right, Front Axle Left
Reviews - 2
Parts Details
  • Fitting Position: Front Axle, Right, Left, Front Axle Right, Front Axle Left
  • Shock Absorber Type: Gas Pressure
  • Shock Absorber System: Twin-Tube
  • Shock Absorber Design: Suspension Strut, Damper Module
  • Mounting Type: Pre-assembled
  • Replace in pairs only
  • Supplementary Article / Supplementary Info Info 2: with bolts / screws
  • GH: Suspension Strut
  • Item number: GH-354710C04
  • Condition: New
Details
GH Suspension Strut Front Axle, Right, Left, Front Axle Right, Front Axle Left
Article number: GH-354710C04
£97.99
Price per item
£195.98 / Price per 2 items
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TRW TWIN JGT253T Shock absorber Rear Axle, Gas Pressure, Telescopic Shock Absorber
Reviews - 8
Parts Details
  • Fitting Position: Rear Axle
  • Shock Absorber Type: Gas Pressure
  • Product line: TWIN
  • Shock Absorber Design: Telescopic Shock Absorber
  • Shock Absorber Mounting Type: Top eye, Bottom eye
  • Quantity per axle: 1
  • Observe technical data
  • TRW: Shock absorber
  • Item number: JGT253T
  • Condition: New
Details
TRW Shock absorber Rear Axle, Gas Pressure, Telescopic Shock Absorber
Article number: JGT253T
£21.49
Price per item
£42.98 / Price per 2 items
price incl. 20% VAT, excl. delivery costs

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If you want to know what to replace and how often to replace it, you’ll first need to familiarise yourself with the different car suspension parts. Here are some of the key components that you’ll need to pay attention to:

Springs

Springs

The springs play a critical role in dampening impacts from collisions or friction. They also help to increase the traction of the wheels. As the car hits a bump or dip in the road, the springs on the axle are compressed to absorb the shock. Common types include coil springs, leaf springs, and torsion bar springs.

Shock absorbers (shocks)

Shock absorbers (shocks)

As the name suggests, the rear and front shock absorber in cars work alongside the springs to absorb shocks and dampen oscillations when driving. They are sometimes known as dampers because they dampen vibrations by turning kinetic energy into heat energy using hydraulic fluid. This helps prevent excessive bouncing and improves control, especially on rough terrain.

Control arms

The upper and lower suspension arm connect the car frame to the steering knuckle or wheel hub assembly. Some suspension systems will only have a lower control arm. The parts move up and down as the wheels move over bumps, for example, helping to keep the tyres in contact with the road and keeping the vehicle stable when turning.

TRW JGT286T Shock absorber Gas Pressure, Telescopic Shock Absorber, TWIN
Reviews - 63
Parts Details
  • Shock Absorber Type: Gas Pressure
  • Supplementary Info: TWIN
  • Shock Absorber Design: Telescopic Shock Absorber
  • Shock Absorber Mounting Type: Top eye, Bottom eye
  • Quantity per axle: 1
  • Observe technical data
  • TRW: Shock absorber
  • Item number: JGT286T
  • Condition: New
Details
TRW Shock absorber Gas Pressure, Telescopic Shock Absorber, TWIN
Article number: JGT286T
£17.49
Price per item
£34.98 / Price per 2 items
price incl. 20% VAT, excl. delivery costs

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-28%
FEBI BILSTEIN 45307 Stabiliser Set Front Axle
Reviews - 4
Parts Details
  • Fitting Position: Front Axle
  • Length [mm]: 1035
  • Stabiliser Diameter [mm]: 23,6
  • Supplementary Article / Supplementary Info: with rubber mounts
  • Supplementary Article / Supplementary Info Info 2: with coupling rod
  • FEBI BILSTEIN: Stabiliser Set
  • Item number: 45307
  • Our price: £127.49
  • Condition: New
Details
FEBI BILSTEIN Stabiliser Set Front Axle
Article number: 45307
compared to RRP £177.99

£127.49
price incl. 20% VAT, excl. delivery costs

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GH GH-354710C05 Suspension Strut Front Axle, Right, Left, Front Axle Right, Front Axle Left
Reviews - 6
Parts Details
  • Fitting Position: Front Axle, Right, Left, Front Axle Right, Front Axle Left
  • Shock Absorber Type: Gas Pressure
  • Shock Absorber System: Twin-Tube
  • Shock Absorber Design: Suspension Strut, Damper Module
  • Mounting Type: Pre-assembled
  • Replace in pairs only
  • Supplementary Article / Supplementary Info Info 2: with bolts / screws
  • GH: Suspension Strut
  • Item number: GH-354710C05
  • Condition: New
Details
GH Suspension Strut Front Axle, Right, Left, Front Axle Right, Front Axle Left
Article number: GH-354710C05
£122.99
Price per item
£245.98 / Price per 2 items
price incl. 20% VAT, free delivery

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MONROE C2516S Shock absorber Gas Pressure, Electronically adjustable shock strength, Suspension Strut
Reviews - 53
Parts Details
  • Shock Absorber System: Electronically adjustable shock strength
  • Shock Absorber Type: Gas Pressure
  • Shock Absorber Design: Suspension Strut
  • Shock Absorber Mounting Type: Top pin, Bottom Clamp
  • Weight [kg]: 5,568
  • Operating Mode: Electronic
  • Packaging length [cm]: 59,1
  • Packaging width [cm]: 20,7
  • Packaging height [cm]: 21,2
  • MONROE: Shock absorber
  • Item number: C2516S
  • Condition: New
Details
MONROE Shock absorber Gas Pressure, Electronically adjustable shock strength, Suspension Strut
Article number: C2516S
£126.49
Price per item
£252.98 / Price per 2 items
price incl. 20% VAT, free delivery

Sold by AUTODOC

-68%
VTE-4714 BILSTEIN B4 OE Replacement (Oil) 17-047142 Shock absorber Front Axle, Oil Pressure, Twin-Tube, Suspension Strut
Reviews - 9
Parts Details
  • Fitting Position: Front Axle
  • Shock Absorber System: Twin-Tube
  • Shock Absorber Type: Oil Pressure
  • Product line: B4 OE Replacement (Oil)
  • Shock Absorber Design: Suspension Strut
  • Shock Absorber Mounting Type: Top pin, Bottom Clamp
  • BILSTEIN: Shock absorber
  • Item number: 17-047142
  • Condition: New
Details
BILSTEIN Shock absorber Front Axle, Oil Pressure, Twin-Tube, Suspension Strut
Article number: 17-047142
compared to RRP £122.54

£38.99
Price per item
£77.98 / Price per 2 items
price incl. 20% VAT, excl. delivery costs

Sold by AUTODOC

Ball joints

Ball joints

Found mostly at the front of the car, ball joints connect the control arms to the steering knuckle. They allow both vertical movement (from suspension travel) and horizontal pivoting (for steering), enabling smooth turning and handling.

Signs your car suspension needs to be repaired

A failing suspension system can compromise your safety and driving comfort. Below are some of the most common signs that indicate your car suspension may require inspection or repair:

Squatting, diving or rolling

If your car dives nose-first when braking, squats during acceleration, or leans excessively in corners, it could be due to worn or faulty shock absorbers. A visibly lower ride height may also point to broken or sagging springs.

Drifting or pulling to one side when driving

A common sign of a worn suspension system is that your car drifts or pulls to one side when making turns or driving forward. You’ll need to check the shocks, ball joints and control arms for signs of damage. When these components are worn or broken, it often affects the wheel alignment.

A bumpy ride

When you begin to feel every bump or pothole, it’s likely that your shock absorbers or struts are no longer functioning effectively. AUTODOC experts recommend trying this bounce test to assess the condition:

  • Park the car on a level surface.
  • Push down hard on the bonnet using your full body weight.
  • Release and count how many times the car bounces.

If it bounces more than 3 times, the suspension likely needs attention.

Oily shocks

If you take a quick look at the shock absorbers under the vehicles, you may notice that they look like they’re covered in oil or grease. This usually means that they are leaking fluid. If they lose too much fluid, they will be ineffective.

Steering problems

When your suspension is acting up, it can often cause steering difficulties, particularly when driving at low speeds. This is because the two systems are deeply interconnected. It is best to get the vehicle diagnosed and fixed by a professional in this case.

Uneven tyre wear

This is often referred to as tyre ‘cupping’. When the suspension is putting uneven amounts of pressure on the tyres due to damaged or worn components, you may find that there are random bald spots on the tread. These spots usually measure around 3 to 4 inches.

How much does it cost to repair or replace the car suspension system?

The cost of suspension repairs can vary significantly depending on the faulty component, the car’s make and model, and whether the work includes labour or just parts. For instance, replacing a front shock absorber in the UK costs around £300 to £350, including labour. A suspension arm ball joint replacement may range from £60 to £150, depending on the vehicle.

Typical suspension repair costs in the UK

Suspension component Average price range (incl. labour)
Front shock absorbers £300 – £350
Rear shock absorbers £250 – £320
Suspension arm ball joint £60 – £150
Control arm (single) £150 – £300
Full suspension system (all corners) £800 – £1,500+

Frequently Asked Questions

What are the symptoms of a bad suspension system?
Common signs include excessive bouncing, the car pulling to one side, a bumpy ride, uneven tyre wear, and difficulty steering. You may also notice nose-diving when braking or fluid leaks from the shock absorbers.
How do I know if my car’s suspension needs repair?
Try the bounce test by pushing down on the front of your car and releasing it. If it bounces more than three times, the shocks may be worn. You should also look for visible signs like uneven tyre wear or leaking shocks.
Can I drive with a damaged suspension?
It is not recommended. Driving with a faulty suspension can reduce your ability to steer and brake properly, increasing the risk of an accident. Get the system checked as soon as possible.
How much does it cost to fix car suspension in the UK?
Costs vary depending on the part and vehicle model. For example, replacing front shock absorbers typically costs around £300 to £350, while a ball joint may cost between £60 and £150. A full system replacement can exceed £1,000.
What causes suspension parts to wear out?
Wear and tear over time, rough road conditions, heavy loads, and poor maintenance are common causes. Regular checks during servicing can help spot issues early.

Conclusion

Your car’s suspension system plays a vital role in ensuring a smooth, safe, and controlled driving experience. From absorbing road shocks to maintaining proper wheel alignment and steering response, each component works together to keep your vehicle stable and comfortable. Recognising the early signs of wear such as excessive bouncing, drifting, or uneven tyre wear, can help prevent more serious issues and costly repairs.

Regular inspections and timely replacements of key parts like shock absorbers, springs, or control arms can extend the lifespan of your suspension system and improve overall vehicle safety. Whether you're a seasoned driver or new to car maintenance, staying informed about these components can help you make better decisions when visiting a mechanic or shopping for parts.

Useful videos on this topic:

Top 5 reasons why the suspension knocks

 

How to fix a knocking and creaking suspension

 

Top products related to this topic:

AUTODOC Bestsellers: parts at a good price

GH GH-352532C01 Suspension Strut Front Axle, Right, Left, Front Axle Right, Front Axle Left
Reviews - 8
Parts Details
  • Fitting Position: Front Axle, Right, Left, Front Axle Right, Front Axle Left
  • Shock Absorber Type: Gas Pressure
  • Shock Absorber System: Twin-Tube
  • Shock Absorber Design: Suspension Strut, Damper Module
  • Mounting Type: Pre-assembled
  • Replace in pairs only
  • Supplementary Article / Supplementary Info Info 2: with bolts / screws
  • GH: Suspension Strut
  • Item number: GH-352532C01
  • Condition: New
Details
GH Suspension Strut Front Axle, Right, Left, Front Axle Right, Front Axle Left
Article number: GH-352532C01
£119.99
Price per item
£239.98 / Price per 2 items
price incl. 20% VAT, free delivery

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BE5-6034 BILSTEIN B6 Performance 24-060349 Shock absorber Rear Axle, Gas Pressure, Monotube, Absorber does not carry a spring
Reviews - 5
Parts Details
  • Fitting Position: Rear Axle
  • Shock Absorber System: Monotube
  • Shock Absorber Type: Gas Pressure
  • Product line: B6 Performance
  • Shock Absorber Design: Absorber does not carry a spring
  • Shock Absorber Mounting Type: Top eye, Bottom eye
  • BILSTEIN: Shock absorber
  • Item number: 24-060349
  • Condition: New
Details
BILSTEIN Shock absorber Rear Axle, Gas Pressure, Monotube, Absorber does not carry a spring
Article number: 24-060349
compared to RRP £175.36

£118.49
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£236.98 / Price per 2 items
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MONROE C2513S Shock absorber Gas Pressure, Electronically adjustable shock strength, Suspension Strut
Reviews - 24
Parts Details
  • Shock Absorber System: Electronically adjustable shock strength
  • Shock Absorber Type: Gas Pressure
  • Shock Absorber Design: Suspension Strut
  • Shock Absorber Mounting Type: Top pin, Bottom Clamp
  • Weight [kg]: 2,5
  • Operating Mode: Electronic
  • Packaging length [cm]: 59,1
  • Packaging width [cm]: 20,7
  • Packaging height [cm]: 21,2
  • Customs tariff number: 87088035
  • MONROE: Shock absorber
  • Item number: C2513S
  • Condition: New
Details
MONROE Shock absorber Gas Pressure, Electronically adjustable shock strength, Suspension Strut
Article number: C2513S
£165.99
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-11%
BUSH-KIT: 0559 KONI 80-1350 Shock absorber Oil Pressure, 387, Twin-Tube, Telescopic Shock Absorber
Reviews - 4
Parts Details
  • Shock Absorber System: Twin-Tube
  • Shock Absorber Type: Oil Pressure
  • Shock Absorber Design: Telescopic Shock Absorber
  • Shock Absorber Mounting Type: Top eye, Bottom eye
  • max. length [mm]: 387
  • Axle: Swing Axle
  • Colour: red
  • adjustable: adjustable
  • Packaging length [cm]: 450
  • Packaging width [cm]: 65
  • Packaging height [cm]: 65
  • KONI: Shock absorber
  • Item number: 80-1350
  • Condition: New
Details
KONI Shock absorber Oil Pressure, 387, Twin-Tube, Telescopic Shock Absorber
Article number: 80-1350
compared to RRP £94.33

£83.49
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TRW TWIN JGT1004T Shock absorber Gas Pressure, Ø: 48, Twin-Tube, Telescopic Shock Absorber
Reviews - 10
Parts Details
  • Shock Absorber System: Twin-Tube
  • Shock Absorber Type: Gas Pressure
  • Product line: TWIN
  • Shock Absorber Design: Telescopic Shock Absorber
  • Shock Absorber Mounting Type: Top eye, Bottom eye
  • Diameter: 48
  • Piston Rod Diameter [mm]: 12
  • Quantity per axle: 1
  • Length [mm]: 447, 287
  • Observe technical data
  • TRW: Shock absorber
  • Item number: JGT1004T
  • Condition: New
Details
TRW Shock absorber Gas Pressure, Ø: 48, Twin-Tube, Telescopic Shock Absorber
Article number: JGT1004T
£14.99
Price per item
£29.98 / Price per 2 items
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-58%
BNE-A957 BILSTEIN B4 OE Replacement 19-109572 Shock absorber Rear Axle, Gas Pressure, Twin-Tube, Absorber does not carry a spring
Reviews - 67
Parts Details
  • Fitting Position: Rear Axle
  • Shock Absorber System: Twin-Tube
  • Shock Absorber Type: Gas Pressure
  • Product line: B4 OE Replacement
  • Shock Absorber Design: Absorber does not carry a spring
  • Shock Absorber Mounting Type: Bottom eye, Top pin
  • BILSTEIN: Shock absorber
  • Item number: 19-109572
  • Condition: New
Details
BILSTEIN Shock absorber Rear Axle, Gas Pressure, Twin-Tube, Absorber does not carry a spring
Article number: 19-109572
compared to RRP £83.45

£34.49
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-18%
BILSTEIN B4 OE Replacement (DampTronic®) 23-238978 Shock absorber Front Axle, Gas Pressure, Twin-Tube, Suspension Strut
Reviews - 5
Parts Details
  • Fitting Position: Front Axle
  • Suspension: for vehicles with electronic suspension control
  • Shock Absorber System: Twin-Tube
  • Shock Absorber Type: Gas Pressure
  • Product line: B4 OE Replacement (DampTronic®)
  • Shock Absorber Design: Suspension Strut
  • Shock Absorber Mounting Type: Top pin
  • for OE number: 5QF 413 031 AC, 5QF 413 032 A
  • Length [mm]: 372, 550
  • Suspension Strut Outer Diameter [mm]: 55
  • Housing diameter in clamping area [mm]: 55
  • BILSTEIN: Shock absorber
  • Item number: 23-238978
  • Condition: New
Details
BILSTEIN Shock absorber Front Axle, Gas Pressure, Twin-Tube, Suspension Strut
Article number: 23-238978
compared to RRP £394.02

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BNE-2851 BILSTEIN B4 OE Replacement 19-028514 Shock absorber Front Axle, Gas Pressure, Twin-Tube, Absorber does not carry a spring
Reviews - 20
Parts Details
  • Fitting Position: Front Axle
  • Shock Absorber System: Twin-Tube
  • Shock Absorber Type: Gas Pressure
  • Product line: B4 OE Replacement
  • Shock Absorber Design: Absorber does not carry a spring
  • Shock Absorber Mounting Type: Bottom eye, Top pin
  • BILSTEIN: Shock absorber
  • Item number: 19-028514
  • Condition: New
Details
BILSTEIN Shock absorber Front Axle, Gas Pressure, Twin-Tube, Absorber does not carry a spring
Article number: 19-028514
compared to RRP £144.72

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VNE-D919 BILSTEIN B4 OE Replacement 22-139191 Shock absorber Front Axle, Gas Pressure, Twin-Tube, Spring-bearing Damper
Reviews - 37
Parts Details
  • Fitting Position: Front Axle
  • Shock Absorber System: Twin-Tube
  • Shock Absorber Type: Gas Pressure
  • Product line: B4 OE Replacement
  • Shock Absorber Design: Spring-bearing Damper
  • Shock Absorber Mounting Type: Bottom Plate, Top pin
  • Housing diameter in clamping area [mm]: 55
  • BILSTEIN: Shock absorber
  • Item number: 22-139191
  • Condition: New
Details
BILSTEIN Shock absorber Front Axle, Gas Pressure, Twin-Tube, Spring-bearing Damper
Article number: 22-139191
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GH GH-352294C07 Suspension Strut Front Axle, Right, Left, Front Axle Right, Front Axle Left
Reviews - 3
Parts Details
  • Fitting Position: Front Axle, Right, Left, Front Axle Right, Front Axle Left
  • Shock Absorber Type: Gas Pressure
  • Shock Absorber System: Twin-Tube
  • Shock Absorber Design: Suspension Strut, Damper Module
  • Mounting Type: Pre-assembled
  • Replace in pairs only
  • Supplementary Article / Supplementary Info Info 2: with bolts / screws
  • GH: Suspension Strut
  • Item number: GH-352294C07
  • Condition: New
Details
GH Suspension Strut Front Axle, Right, Left, Front Axle Right, Front Axle Left
Article number: GH-352294C07
£167.99
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£335.98 / Price per 2 items
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