EXPERT IN AUTO PARTS
13 August 2025 (updated) Table of Contents
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OPEL GM Engine oil
5W-30, 5l, Synthetic Oil
Article number: 19 42 003
£34. 49
£6.90
for 1 litre
price incl. 20% VAT, excl. delivery costs
BOSCH Bulb
12V 10W
Article number: 1 987 301 014
£2. 29
Price per set of 2 pieces
price incl. 20% VAT, excl. delivery costs
SKF CV boot kit, drive shaft
146 mm, with clamps
Article number: VKJP 01001
£9. 99£19.98 / Price per 2 items
price incl. 20% VAT, excl. delivery costs
Article number: 890000
£46. 99£93.98 / Price per 2 items
price incl. 20% VAT, excl. delivery costs
-12%
MEYLE Control arm repair kit
Front Axle Right, Front Axle Left
Article number: 100 610 0061
compared to
RRP
£17.78
£15. 49price incl. 20% VAT, excl. delivery costs
The tailgate of the VW Up causes many owners considerable difficulties, especially when the trunk does not open. This problem often manifests itself as a defective servomotor or damaged microswitches in the closing mechanism. In most vehicles, this fault occurs between 15,000 and 30,000 kilometers, but can also occur earlier in newer models. The symptoms range from a complete failure of the electric opening mechanism to irregular operation in which the tailgate only reacts occasionally. These problems are particularly exacerbated in cold temperatures, as the mechanical components become more sluggish and the electrical connections are more susceptible to faults.
A systematic check is essential for the tailgate to function properly. The sensitive VW Up closing mechanisms require regular lubrication of the moving parts and inspection of the electrical connections every 15,000 kilometers. For diagnosis, the fuse should be checked first, followed by a measurement of the voltage at the servomotor. In the case of mechanical problems, thorough cleaning and lubrication of the hinges and the locking mechanism often helps. In more serious cases, the servomotor or the microswitches need to be replaced, which can cost between 150 and 300 euros.
The VW Up's start-stop system frequently malfunctions, which is indicated by the message "Start stop not working" on the display. These problems typically occur between 20,000 and 40,000 kilometers and affect both the 60 hp and 75 hp engine variants. The system reacts particularly sensitively to the battery voltage and deactivates automatically if the starter battery does not have the required capacity of at least 12.4 volts. In addition, defective sensors for engine temperature, outside temperature or air conditioning status can affect the system. In older vehicles with over 50,000 kilometers, a weakened battery often leads to permanent problems with the start-stop system.
Regular maintenance is crucial for the reliability of the start-stop system. The sophisticated VW Up battery sensors require constant monitoring of the battery voltage and regular calibration every 20,000 kilometers. The diagnosis begins with a battery test, during which both the open-circuit voltage and the load capacity are measured. Replacing the starter battery often solves the problem, whereby an AGM battery with a capacity of at least 60 Ah is recommended. If problems persist, the temperature sensors and the air conditioning control unit should be checked.
The air conditioning system of the VW Up causes problems particularly in the summer months when it does not cool sufficiently or fails completely. These faults occur more frequently between 25,000 and 50,000 kilometers and affect both the manual and automatic air conditioning systems. The most common cause is a loss of refrigerant due to leaking connections or a defective condenser. The 1.0 MPI engines with 60 hp and 75 hp often exhibit reduced cooling performance, which is noticeable through warm air coming out of the nozzles. In addition, a dirty cabin air filter or a defective air conditioning compressor can significantly impair the cooling performance. After around 60,000 kilometers, the air conditioning system often requires a complete service.
A professional inspection is necessary for the air conditioning system to function optimally. The complex VW Up cooling systems require annual maintenance with a leak test and, if necessary, refrigerant refilling. The diagnosis begins with a pressure measurement in the refrigerant circuit, whereby the low pressure should be between 2-3 bar and the high pressure between 15-20 bar. A dirty cabin filter should be replaced every 15,000 kilometers, as it can significantly impair air circulation. In the event of refrigerant loss, professional leak detection with UV contrast agent is required to identify and repair leaks.
The gearbox of the Volkswagen Up exhibits various problems that occur differently depending on the variant. In the automatic version, the gearbox does not shift reliably, especially after 30,000 kilometers, which leads to initial shifting problems, while the manual gearbox often shows difficulties when engaging reverse gear. Reverse gear in particular does not engage, which is caused by worn synchronizer rings or problems with the clutch. With the 1.0 TSI-engines with 90 PS, jerky gear changes often occur, which indicate software problems or defective actuators. The automated manual gearbox (ASG) shows weaknesses particularly in stop-and-go traffic and can develop rough gearshifts from 40,000 kilometers.
Professional maintenance is essential for the longevity of the transmission. The precise VW Up shift mechanisms require regular oil changes every 60,000 kilometers and careful monitoring of clutch wear. For manual transmissions, the clutch should be checked every 80,000-120,000 kilometers, as wear can lead to shifting problems. Automatic transmissions require a special diagnosis with fault memory readout and adaptation value check. Software updates can often solve shifting problems, while mechanical defects may require the replacement of actuators or valve bodies.
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Valvoline Engine oil
5W-30, 4l
Article number: 872378
More
£35. 49
£8.87
for 1 litre
price incl. 20% VAT, excl. delivery costs
Article number: PFF85-430
£37. 99
Price per item
£75.98 / Price per 2 items
price incl. 20% VAT, excl. delivery costs
-51%
TOPRAN Cap, wiper arm
Vehicle rear window
Article number: 117 415
compared to
RRP
£6.12
£2. 99
Price per item
price incl. 20% VAT, excl. delivery costs
OPEL GM Engine oil
5W-30, 1l, Synthetic Oil
Article number: 19 42 000
£9. 59
£9.59
for 1 litre
price incl. 20% VAT, excl. delivery costs
Article number: 150565
More
£37. 49
£7.50
for 1 litre
price incl. 20% VAT, excl. delivery costs
The VW Up exhibits various electrical problems that can lead to breakdowns and failures. Common complaints concern the Bluetooth system, which can develop connection problems after 25,000 kilometers, and the windscreen washer system not working properly. Particularly problematic is when the vehicle won't start or won't start, which is often caused by a weak battery or faulty starter motor. CNG variants also have problems with the gas pressure sensor, which can lead to engine malfunctions. The dipped headlights not working or the cigarette lighter not working are other common electrical faults that occur between 20,000 and 45,000 kilometers.
A systematic check is crucial for the reliability of the electrical systems. The sensitive VW Up control units require regular software updates and a check of the ground connections every 30,000 kilometers. In the event of starting problems, the battery voltage should first be measured, which should be at least 12.6 volts. Defective fuses are often the cause of individual consumer failures and can simply be replaced. Bluetooth problems can often be rectified by resetting the infotainment system or updating the software, while more complex electrical faults require professional diagnosis with appropriate measuring equipment.
Based on the experiences of VW Up owners, the following additional problems occur:
| Strengths | Weak points |
|---|---|
| Compact dimensions for city traffic | Tailgate often does not open |
| Low maintenance costs | Start-stop system unreliable |
| Good maneuverability and ease of parking | Air conditioning loses power early on |
| Modern safety equipment | Frequent electrical problems |
| Economical engines | Transmission problems with automatic |
| Solid build quality | Central locking prone to faults |
| Low purchase price | Battery problems with Start-Stop |
The Volkswagen Up proves to be a practical city vehicle with a few characteristic weak points, which can, however, be easily managed with regular maintenance and preventive measures. Most problems occur at predictable intervals and can be detected at an early stage through professional inspection. The electrical components and the start-stop system in particular require constant attention to ensure the reliability of the vehicle.
TOPRAN Thermostat housing
with gaskets/seals, without thermostat
Sold by AUTODOC
MOBIL Engine oil
0W-40, 1l
Sold by AUTODOC
FEBI BILSTEIN Rubber Buffer, suspension
Rear Axle, Upper
Sold by AUTODOC
Valvoline Engine oil
5W-50, 4l
Sold by AUTODOC
Borsehung Relay, main current
12V, 70A
Sold by AUTODOC
DR.MOTOR AUTOMOTIVE Injector seal kit
Sold by AUTODOC
BOSCH Relay
12V, 30A, 5-pin connector
Sold by AUTODOC
TOPRAN Steering Lock
without switch
Sold by AUTODOC
FEBI BILSTEIN Brake disc backing plate
Front Axle Left
Sold by AUTODOC
DIEDERICHS Wheel arch liner
Left Rear
Sold by AUTODOC